What You Will Learn

  • Emotional intelligence
  • Communicating with influence
  • Developing critical thinking in others

Career Opportunities

  • Business Development Manager
  • Business Services Manager
  • Compliance Officer
  • Human Resources Manager
  • Organisational Development Advisor

$960.00

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Units of Competency: 3
Course Access: 4 months
Support Hours: 9am - 5pm AEST
(Mon-Fri)
Assessments Marked: Within 10
business days
Course Requirements:
  • Sufficient literacy and numeracy skills to complete the course
  • Meet technical requirements
Delivery Mode: 100% online
Trainer Support: Email
Learning assessment options: Your workplace or our virtual company as your simulated workplace

Global Industry Training provides you with up to four (4) months to finish this short course. How long it actually takes for you to complete each unit will depend on the time you are able to allot for studying.

The government’s total nominal hours for this short course is 170 hours, which are their anticipated number of study hours. Our learners usually find that their actual study hours are less than this.

This course contains the following 3 units of competency:

BSBPEF502 Develop and use emotional intelligence
BSBCMM511 Communicate with influence
BSBCRT511 Develop critical thinking in others

You will be assessed for these units of competency using a variety of tasks to assess your understanding and skills. A virtual session means you will be one on one with your assessor either answering questions or taking part in a role play, just as you would do in any classroom, only we do it online.

All of our assessments are marked by your assessor within ten (10) working days following the day you submitted your work. You have three (3) attempts for each task to achieve a competency result, with your assessor giving you detailed feedback following each submission.

Unit Written Activities Virtual Session Scenario
/Case study
Projects/Reports
BSBPEF502 Develop and use emotional intelligence Virtual SessionScenario/Case study
BSBCMM511 Communicate with influence Written ActivitiesVirtual SessionScenario/Case study
BSBCRT511 Develop critical thinking in others Virtual SessionScenario/Case studyReports

At Global Industry Training, our aim is to provide you with the essential skills that will create more job opportunities, further your career and help you perform effectively in the workplace. We are focused on delivering the resources, assistance and support that you need to help you go through your course with ease. The advantage of studying with us is the flexibility and control you have in how you want to study. All our courses are self-paced and 100% online. That means you don’t have to attend classes and take time off work. Study at your own pace and schedule your study at any time that suits you.

To support you in your study, we provide:

Student contact form – Use the student contact form to send in your requests.

Mentoring sessions - Book mentoring sessions with a trainer to discuss the learning material, assessment expectations, or assessment feedback.

Virtual classroom sessions - The virtual classroom can be booked with your assessor for specific assessments.

There are no formal requirements. However, learners will need:

  • Sufficient language, literacy and numeracy skills to complete the course
  • Basic computer skills
    • Knowledge of common computing terms and word processing
    • Proficiency with web browser software and sending/receiving email including email with attachment
    • Familiarity with navigating the Internet
  • To meet technical requirements
  • Access to an internet connection
  • To be at least 18 years old or have completed Year 12.

There are no formal requirements. However, learners will need:

  • Operating System: Windows 7 or higher (recommended); MAC OS X 10.6 (Snow Leopard) or higher (recommended)
  • CPU: Min. of 2 GB of RAM, Min. of 2 GB of spare disk space is recommended
  • Processor: 2.0 GHz processor or higher (32-bit or 64-bit)
  • Monitor w/ at least 1024x768 screen resolution
  • Internet access: Minimum ADSL1 with a speed of at least 3Mbps
  • An email address that is unique to you and that you will maintain throughout your enrolment
  • Headset (or speakers and microphone) and webcam
  • Microsoft Office (Word, Excel, PowerPoint, Publisher) or similar software
  • Up-to-date web browser version

Contact our Education Advisors for more information about our leadership and management courses.

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